Frequently Asked Questions

General

What are the major differences between BYU Online and BYU Independent Study?
How are online courses formatted?
How long do I have to complete this course?
What is a Checkpoint?
What materials do I need to complete the course?

Enrollment

What is the difference between BYU Online and BYU Independent Study?
How do I enroll in the online class?
When can I sign up/register for my online class?
What are the prerequisites for online courses?
How much do online courses cost?
Is there a waitlist if the course is online?
Can classes be taken out of state?

Orientation

How do I attend my course's orientation meeting?
Why is there an orientation meeting for an online course?

Learning Management System

How do I access my grades on assignments?

Exams

Where are my course exams administered?

Contact Us

Business Hours

Monday–Friday (except holidays)
8:00 a.m.–5:00 p.m. mountain time

Street Address

Harman Continuing Education Building (HCEB)
770 E University Pkwy
Provo UT 84602

Travel Directions

Testing Center Hours

Monday–Friday
8:00 a.m.–6:00 p.m. mountain time

Program Office

BYU Online
451 HCEB
770 E University Pkwy
Provo UT 84602

byuonline@byu.edu

Technical Support

Canvas: 801-422-4000
Testing Support: 801-422-9432

Connect with Us